I'm a passionate software engineer with 5+ years of experience in full-stack development, DevOps, and cloud technologies. I specialize in building scalable applications, implementing robust CI/CD pipelines, and optimizing system performance. Currently working as a Premium Support Engineer at GitHub, helping enterprise clients optimize their development workflows.
Premium Support Engineer
GitHub • October 2023 - Present
Provide expert technical support to enterprise GitHub customers, specializing in Git workflows, GitHub Actions CI/CD, and enterprise integrations. Reduce customer resolution time by 40% through proactive troubleshooting and comprehensive documentation.
Software Engineer
Andela • September 2021 - September 2023
Developed and maintained scalable web applications using React, Node.js, and cloud technologies. Led DevOps initiatives including containerization with Docker and orchestration with Kubernetes, improving deployment efficiency by 60%.
Full Stack Developer
Freelance • 2019 - 2021
Built custom web applications for various clients using modern JavaScript frameworks. Specialized in e-commerce platforms, content management systems, and API integrations.
Bachelor of Telecommunication and Information Engineering
Jomo Kenyatta University of Agriculture and Technology • 2012 - 2016
Graduated with Second Class Honors (Upper Division). Specialized in network engineering, signal processing, and information systems.
AWS Certified Cloud Practitioner
Amazon Web Services • 2023
GitHub Foundations Certification
GitHub • 2024
Certified Kubernetes Application Developer (CKAD)
Cloud Native Computing Foundation • 2023
Docker Certified Associate
Docker Inc • 2022